Contact
We'd Love to Hear From You
At HairNest.store, every customer is important to us. Whether you have a question about a product, need assistance with an order, or simply want styling advice, our Customer Care Team is always ready to help.
We are committed to providing friendly, professional, and timely support to ensure your shopping experience is as elegant and effortless as the accessories we offer.
Customer Support
We're happy to assist with:
- Product recommendations
- Order inquiries
- Shipping updates
- Tracking assistance
- Return & refund requests
- Exchange questions
- Payment support
- Product information
- Wholesale inquiries
- General customer service
Our goal is to respond to every inquiry as quickly and thoroughly as possible.
Contact Information
HairNest.store
Address
1084 Islington Ave.
Etobicoke, ON M8Z 4R9
Canada
Phone
(780) 777-9997
Business Hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday & Public Holidays
Closed
If you contact us outside our business hours, we'll get back to you as soon as possible on the next business day.
Before Contacting Us
To help us assist you faster, please include:
- Your full name
- Order number (if applicable)
- Email used for your purchase
- Product name
- A brief description of your inquiry
- Photos, if reporting a damaged or incorrect item
Providing complete information allows us to resolve your request more efficiently.
Our Commitment
At HairNest.store, we believe excellent customer service is just as important as beautiful products. Every message is handled with care, respect, and professionalism because your trust means everything to us.
Whether you're discovering your first silk scrunchie, searching for the perfect ribbon bow, or building your everyday hair accessory collection, we're here to make every step of your experience enjoyable.
Thank you for choosing HairNest.store. We look forward to helping you add a touch of timeless elegance to your everyday style.